Question 1

What if I'm not there when you arrive?

Accepted Answer

You pay a $49 trip fee online right after booking. If no one is at the car at the booked time, the fee is kept. Cancel at least 2 hours before the visit and it's refunded in full.

Question 2

Where do you work on my car?

Accepted Answer

In your driveway, at your work parking lot, or wherever the car is safely parked in Palm Beach County. No tow truck and no waiting room.

Question 3

Which areas do you cover?

Accepted Answer

West Palm Beach, Royal Palm Beach, Wellington, Lake Worth, Palm Beach Gardens, Jupiter, Boynton Beach and Delray Beach, up to about 30 miles from my base. The Acreage and the county edge may add mileage. Check your address on the Areas page.

Question 4

What does the service call cost?

Accepted Answer

A $49 trip fee in Palm Beach County, paid online when you book. It isn't taken off the repair bill.

Question 5

How does the diagnostic charge work?

Accepted Answer

Diagnostic, scanner read and electrical diagnostic are $95 an hour for the time on the car. That charge is not taken off the repair.

Question 6

Will I get an estimate before work starts?

Accepted Answer

Yes. Florida repair jobs over $100 need a written estimate before work starts. You can approve or decline it from your My Job page.

Question 7

Are parts included?

Accepted Answer

Parts are extra unless the price list says included. The self-diagnostic shows typical part price ranges so you know what to expect.

Question 8

Can you rebuild engines or transmissions?

Accepted Answer

Large engine and transmission jobs — rebuilds, replacements and swaps — are quoted separately after diagnosis.

Question 9

Do you work on European, diesel or electric cars?

Accepted Answer

Yes, but those are quoted individually.

Question 10

What are your hours?

Accepted Answer

Appointments are Monday to Friday, 9am to 4pm. Same-day visits happen when slots allow.

Question 11

Can you inspect a car before I buy it?

Accepted Answer

Yes. A car purchase inspection is $149 at the seller's driveway with a written report before you buy. It's not credited to a later repair.

Question 12

How do I pay or follow my job?

Accepted Answer

After booking you get a job number and a My Job link that shows the status — Requested, Estimate sent, Approved, On the way, Working, Done.

Question 13

Is the AI chat a real person?

Accepted Answer

No. The chat is an AI assistant for quick answers. To reach me, call, text or WhatsApp 561-698-1949.

Common questions